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Privacy Policy

Effective Date: July 6, 2025

Full Sessions, Inc. ("Full Sessions," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, mobile application, and related services (collectively, the "Platform").

By using the Platform, you agree to the practices described in this Privacy Policy.

1. Who This Policy Applies To

This Privacy Policy applies to:

  • Studios that create and manage accounts on the Platform
  • Customers who use the Platform to book sessions, make purchases, or interact with studios
  • Visitors who browse our website or app

This Policy applies only to users located in the United States. The Platform is not intended for children under the age of 13, and we do not knowingly collect personal information from anyone under 13.

2. Information We Collect

A. Information You Provide

  • Account Information: Name, email address, phone number, and password
  • Studio Information: Business name, contact info, payment setup details
  • Transaction Data: Purchase history, payment method, subscription details
  • Communications: Messages sent through the Platform (e.g., between customers and studios)
  • Support Requests: Details you provide when contacting us

B. Information Collected Automatically

  • Session & Login Data: Device identifiers, browser type, IP address, and timestamp
  • Usage Data: Pages viewed, clicks, features used (for performance and security monitoring)

Note: We do not currently use marketing cookies, tracking pixels, or session replay tools. If this changes, we will update this Privacy Policy accordingly.

3. How We Use Your Information

  • Provide, maintain, and improve the Platform
  • Facilitate transactions and manage memberships
  • Enable messaging between users
  • Communicate with you about updates, support, and service notifications
  • Prevent fraud, ensure security, and enforce our Terms of Service
  • Analyze aggregated usage trends to improve performance and usability
  • Develop and improve features, including AI-powered recommendations

4. How We Share Your Information

We do not sell or rent your personal information. We only share information as follows:

A. With Subprocessors (Service Providers)

We share data with trusted vendors who help us operate the Platform, including:

  • Payment processing provider (for payment processing)
  • Cloud hosting providers (for data storage and performance)
  • Customer support tools (as needed)

All subprocessors are contractually obligated to handle your data securely and in compliance with applicable laws.

B. With Studios

If you are a customer, then your personal information (e.g., name, contact details, booking history) will be shared with the studio you interact with to enable services, scheduling, and communication.

C. Legal and Safety Disclosures

We may disclose information if required to:

  • Comply with applicable law, legal process, or governmental request
  • Protect the rights, property, or safety of Full Sessions, users, or others

5. Your Choices and Rights

  • You may access, update, or delete your account information at any time by logging in.
  • You may request that we delete your personal information, subject to legal obligations.
  • You may opt out of receiving non-essential communications.

To exercise your rights, contact us at: privacy@fullsessions.com

6. Data Security

We use industry-standard security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Secure authentication for user access
  • Ongoing monitoring for unauthorized activity

No system is completely secure. Please use strong passwords and protect your login credentials.

7. Data Retention

We retain your information only as long as necessary to:

  • Provide the services you have requested
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

When no longer needed, we securely delete or anonymize your information.

8. California Privacy Rights

If you are a California resident, you have the right under the California Consumer Privacy Act (CCPA) to:

  • Request access to the personal information we collect about you
  • Request deletion of your personal information
  • Know whether your information is sold or disclosed (we do not sell personal data)
  • Not be discriminated against for exercising your privacy rights

You or your authorized agent can make these requests by emailing us at privacy@fullsessions.com.

We will verify your identity before processing any CCPA requests.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the Platform or via email. The “Effective Date” at the top reflects the latest version.

10. Contact Us

If you have any questions or concerns, please contact us at:

Full Sessions, Inc.
953 Virginia Cir NE; Atlanta GA 30306
Email: privacy@fullsessions.com